Richardson, who works in the information technology department at a private university, and Thies, a former IT executive and current instructor at Tulane U., introduce keyboarding and word processing techniques using the standard QWERTY keyboard. They provide 125 lessons and practice exercises that cover the entire keyboard, data entry, data organization, and the use of mobile typing and texting on non-standard keyboards and keypads. Each chapter has lessons and information for getting started in the use of productivity software and cover both the Windows and Mac versions of Microsoft Word; managing and organizing data tables, including Microsoft Excel spreadsheet software; and data entry with Microsoft Access. An appendix addresses additional word processing software like Windows Live SkyDrive, GoogleDocs, and OpenOffice.org. The DVD contains sample tutorial videos, keyboarding practice software, and all images. Distributed by International Publishers Marketing. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)