<DIV>The role of the executive assistant has evolved to include taking on more managerial duties, project work and supervisory roles. Sue France, former Times Crème PA of the Year provides best practice advice on meeting the demands of the 21st century administrative professional's role. France explains how to use emotional intelligence in dealing with all aspects of work, including managing projects, delegating, influencing and negotiating. She places heavy emphasis on professional development and includes a chapter on vital leadership skills to help manage a team.<br><BR>Aimed at ambitious assistants who want to improve their skills to advance their career, <I>The Definitive Executive Assistant & Managerial Handbook</I> is a valuable reference for maintaining a professional approach to managing people and projects and working with a team.</div>