<P style="MARGIN: 0px">System Center Service Manager is an integrated platform for automating and adapting an organization's IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). Service Manager provides built-in processes for incident and problem resolution, change control, release management, and asset lifecycle management. Service Manager delivers integration, efficiency, and business alignment of the datacenter's IT services.</P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px"> <B> <I> <B>System Center 2012 Service Manager Unleashed </B> </I> </B>provides an in-depth reference to Microsoft System Center 2012 Service Manager. It pairs technicial information about this system with information on other products and technologies on which System Center Server Manager's features and components depend.</P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">The content uses an end-to-end feature implementation perspective, facilitating more optimized deployments by covering related topics in a stepwise order for a given feature area. This book begins with an overview, moves into planning, design and implementation, and then covers the most important and significant feature sets of the product. System Center administrators and analysts worldwide will find this book an interesting and complete guide.</P>