<P>This book provides an introduction to the field of knowledge management. Taking alearning-centric rather than information-centric approach, it emphasizes the continuous acquisitionand application of knowledge. The book is organized into three sections, each opening with a classicwork from a leader in the field. The first section, Strategy, discusses the motivation for knowledgemanagement and how to structure a knowledge management program. The second section, Process,discusses the use of knowledge management to make existing practices more effective, the speeding upof organizational learning, and effective methods for implementing knowledge management. The thirdsection, Metrics, discusses how to measure the impact of knowledge management on an organization. Inaddition to the classic essays, each section contains unpublished works that further develop thefoundational concepts and strategies.</P>