<DIV>Even in a tight economy, job satisfaction shouldn’t be considered a luxury; fulfilled, happy employees are productive, innovative, and loyal. And because employed Americans work more hours than those in most industrialized countries, workplace fulfillment spills over into families and communities. Jim Donovan, a small business owner, consultant, and speaker, has worked with employees and employers for 25 years. In that time he has tested and honed these shift-producing strategies. From managing time, making decisions, and marking milestones to breaking patterns, bouncing back, and becoming exceptional, each tip’s method and rationale is clearly explained and illustrated by a real workplace vignette. Each tool empowers with the knowledge that no matter the circumstance, employees can think, act, and feel in ways that create purpose, success, and, yes, happiness.</DIV>