The 11 chapters in this volume address the application of knowledge management to decision making, planning, and other aspects of organizations. Information and other professionals working at organizations in Canada and the US discuss challenges to knowledge management and organizational culture, conducting knowledge management assessments, the use of communities and social media as tools, the role of enterprise social network tools, learning in organizations, fostering conversations for knowledge management, leveraging external consulting expertise, and leadership. Annotation ©2014 Ringgold, Inc., Portland, OR (protoview.com)