Over the past 15 years Nancy Kline has identified 10 behaviors that form a system called a Thinking Environment, a model of human interaction that dramatically improves the way people think, and thus the way they work and live.<br><br>The power of effective listening is recognized as the essential tool of good management. In this book, Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems or build stronger relationships, this book offers you a new world of possibilities.<br><br>Nancy created and pioneered the development of The Thinking Environment and is Founder and President of Time To Think. A published author and public speaker, she also teaches Time To Think courses, leads the Time To Think Faculty and delivers keynote presentations around the world.<br><br>Time To Think began in 1984 and grew out of Nancy's consulting and teaching work near Washington, DC, where she had served as a Founding Director of The Thornton Friends School for twelve years and as Director of The Leadership Institute for six years. She is a Fellow of Ashridge Management College, UK, and the International Listening Association's Listener of the Year 2010.<br><br>Nancy was born and raised in New Mexico and lives in England with her husband, Christopher Spence.