<p><b>How to speed up business processes, improve quality, and cut costs in any industry<b/></p><p>In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. <i>The Toyota Way</i> is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.</p><p>Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:</p><p>• Eliminating wasted time and resources<br>• Building quality into workplace systems<br>• Finding low-cost but reliable alternatives to expensive new technology<br>• Producing in small quantities<br>• Turning every employee into a quality control inspector</p>