Making distinction between the overall usability of a software product and its user interface (UI), this text offers guidance on techniques to achieve software products and user interfaces on time, with high overall usability, and with high user satisfaction. Topics include understanding the user, developing the product team, popular UI styles, participatory methods, conceptual design and architecture, principles and guidelines, simulations and prototypes, usability evaluation, specification techniques, and product construction and deployment. Annotation c. Book News, Inc., Portland, OR (booknews.com)