<div>New ways of learning, whether they are planned, accidental, or unexpected, happen all the time outside of formal training. For those in charge of learning and development in organizations, understanding how this kind of informal learning can be utilized and measured is key to providing efficient and cost-effective ways of improving professional development. Author Robin Hoyle offers practical tools (including checklists and action plan questions) to guide the L&amp;D practitioner in designing and implementing an informal learning strategy personalized to their organization's needs.</div><div></div><div>Combining the latest technology and practices with established theory and research, this book provides an evidence-based review of informal learning. It explains how and why (or why not) informal learning resonates with people and offers an action plan to put the concepts into practice. </div><div></div>