<p><b>A quick introduction on how to use Lean Six Sigma toimprove your workplace, meet your goals, andbetter serve your customers.</b></p><p>Lean Six Sigma combines the two most important improvement trends of our time: making work <i>better</i> (using Six Sigma) and making work <i>faster</i> (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.</p><p>Packed with diagrams, cartoons, and real-life examples, <i>What is Lean Six Sigma?</i> reveals the “four keys” of Lean Six Sigma and how they apply to your own job:</p><ul><li>Delight your customers with speed and quality <li>Improve your processes <li>Work together for maximum gain<li>Base decisions on data and facts </ul><p>You'll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.</p>